Shipping, Cancellation, Returns & Refund Policy

Shipping, Cancellation, Returns & Refund Policy

Domestic

We ship the products all over India.

We ship through reputed courier companies including Bluedart, Shiprocket, Delhivery, Ecom Express, India Post and others to ensure safe and fast delivery.

Delivery can take 2-5 working days for metro cities and 4-7 working days for rest of the India.

If Product is in stock, we dispatch the product with in 48 hours of your order otherwise we will inform you by mail about availability of the product with in 2-3 days.

In case if we are unable to deliver the product through courier then we deliver it through India Post.

Any delay caused by courier company or India post is not our responsibility.

If product is defective, damaged or broken, contact us with in 4 Days of delivery otherwise no return or refund claims will be entertained.

If Product is not working, contact us with the testing proof of the product received from us, without testing proof no return or refund claims will be entertained.

shipping charges are extra that depends on weight and quantity of product and comes automatically when you purchase a product.

If reverse pickup has been arranged for defective/damaged products, after receiving the products back refund/replacement can be initiated.

For reverse Pickup, Shipping Label of courier will be sent to customer email id and Label should be pasted on the box with original packing.

Returns and warranty, if any , have been mentioned with particular products in product information page.

We accept returns in case of wrong product delivery with original packing with in 2 days.

Once order is confirmed, no cancellation will be entertained.

If order is prepaid and customer did not accept, receive or collect the courier or return the courier then shipping charges and return charges will be deducted from the prepaid amount and rest will be refunded back after evaluating the issue.

If order is cancelled by our end for any reason, we will refund the full amount back to your account or card whichever is applicable with in 10 working days.

If order is failed or cancelled and money gets deducted from your account, then your paid amount will be automatically refunded back to your card or account whichever is applicable.

International

We ship through reputed courier companies including Bluedart, Shiprocket, Delhivery, Ecom Express, India Post, Aramex International, SRX and others to ensure safe and fast delivery.

Delivery can take 12-20 working days for rest of the World.

If Product is in stock, we dispatch the product with in 48 hours of your order otherwise we will inform you by mail about availability of the product with in 2-3 days.

In case if we are unable to deliver the product through courier then we deliver it through India Post.

Any delay caused by courier company or India post is not our responsibility.

If product is defective, damaged or broken, contact us with in 5 Days of delivery otherwise no return or refund claims will be entertained.

If Product is not working, contact us with the testing proof of the product received from us, without testing proof no return or refund claims will be entertained.

shipping charges are extra that depends on weight and quantity of product and comes automatically when you purchase a product.

If reverse pickup has been arranged for defective/damaged products, after receiving the products back refund/replacement can be initiated.

For reverse Pickup, Shipping Label of courier will be sent to customer email id and Label should be pasted on the box with original packing.

Returns and warranty, if any , have been mentioned with particular products in product information page.

We accept returns in case of wrong product delivery with original packing with in 2 days.

Once order is confirmed, no cancellation will be entertained.

If order is prepaid and customer did not accept, receive or collect the courier or return the courier then shipping charges and return charges will be deducted from the prepaid amount and rest will be refunded back after evaluating the issue.

If order is cancelled by our end for any reason, we will refund the full amount back to your account or card whichever is applicable with in 10 working days.

If order is failed or cancelled and money gets deducted from your account, then your paid amount will be automatically refunded back to your card or account whichever is applicable.

Guarantee/Warranty

All items are delivered with standard warranty (unless otherwise specified in the product page) to protect the customers from any manufacturing defect.If you have any problems with your order, please notify us within this duration from date of shipment of any defective product. You agree to pay for the return shipping on exchanges and returns and we will reimburse this cost upon verification of a defect with the product. We will replace or repair the damaged products at free of cost with shipping prepaid by us. In case ,we do not have the product in stock to provide replacement, we will issue 100% refund. Furthermore, no warranty will apply if the Product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way.

To the product need to be exchanged, firstly, please send the photos of damaged products to us. We will estimate the damages then decide the best way to exchange or return the product.If the particular item is not in stock to replace ,we will provide the full refund.

Canceling An Order:

You want it canceled? You can ask us (by Email only ) to cancel your order, update an address. Customer Service will get back to you by email within one business day regarding your request. Only orders that are still in status “Pending” or “Payment Verification” can be altered or cancelled. If your order has already moved to a different status, you won’t be able to alter it or cancel it.In some cases Order cancellation may attract 5% bank charges depending on the payment methods used by customer.(It is because most of payment gateway providers collect their Commision even though order cancelled and refunded.). Due to the nature of the products we are selling and our strict quality policy, we are unable to offer order cancellation and return without valid reason.

Return Guidelines:

Once we confirmed the faulty item cannot be repairable by customer or by Remote Desktop (Team Viewer), we will issue the RMA Number, which you have to mention clearly on Shipping boxes. Do not write anything on the merchandise packaging (Product package). Defective unused merchandise will be replaced within 2 days of receipt. All returns must include a copy of the original packing list that came with your shipment.

Limits Of Responsibility:

We accept no responsibility for improper installation of our products. Electrical polarity must be properly observed in hooking up electrical components.